FREQUENTLY ASKED QUESTIONS

Find us at 4000 Telegraph Avenue in Oakland's Temescal District.

We are open every day, 8am to 10pm. Our courts are indoors, so you can play year-round.

No. Guests can book courts and join open play, classes and programs. See guest pricing for rates and booking links.

Start with a beginner program rather than a higher-level open play. Browse beginner programs, or ask our team to help you find a session that fits.

Bring your own if you have one. Paddle rentals are available. Balls are provided for open play and are also available for purchase.

Wear athletic attire and athletic, non-marking court shoes. Complete tops and bottoms are required.

We have four indoor, individually fenced courts with cushioned playing surfaces.

Contact info@pickleathletics.com before your visit with any access needs or service-animal questions. Our team can help you plan your visit.

Reserve court time in advance through CourtReserve. Check your date, time, players and payment before confirming.

The guest rate is $60 per hour for the court, not per person. A regular reservation covers up to six players.

Yes. Guests are included in a regular court booking, up to six players total. For open play and programs, each guest registers and pays the applicable guest rate.

For seven to nine players, there is a $100 flat extra-player fee. Groups of 10 or more must book and be billed as a private event. Use our private-event inquiry before booking a group of 10 or more.

Spectators do not count unless they are in the courtside cabana/showroom. Tell the events team if your group will use that space.

Booking windows depend on your membership. Guests can book four days ahead, with court availability released at 8am. Check CourtReserve for the dates currently available to your account.

It may be outside your booking window or already booked. Check the live calendar. For an event or advance group request, contact our events team.

Yes. The person who makes the reservation must be present. Guests may not be able to use the court if the reserving member is absent.

Use our open play page to reach the live schedule. Times, levels, prices and availability can change, so check the session before registering.

Selected sessions are $15; regular sessions are $30. Check the specific session in CourtReserve for its current price. Membership punch costs also vary by session.

Read the level and eligibility requirements on the session listing. If you are unsure, ask our team before registering. New players can start with beginner programs.

No. Being on a waitlist is not a confirmed registration. Check your registration status and any CourtReserve notices before coming to the session. Contact us if your status looks wrong.

Our community includes doubles and singles players. Ask our team about the club's player group to connect with others and arrange games.

See memberships for current tiers, prices, benefits and availability. Memberships are billed monthly and are nonrefundable.

Clubhouse has no minimum commitment. Baller and Ambassador memberships have six-month commitments.

If you join within the first half of the month, you pay the full monthly membership amount and receive the full punch allocation. If you join after the first half, you pay half the monthly amount and receive half the punches.

You can upgrade at any time, subject to availability. Downgrades are allowed at membership renewal. Contact info@pickleathletics.com to request a change.

A membership can be frozen once per year for one month. Email info@pickleathletics.com to request a hold and confirm the start and return dates.

Email info@pickleathletics.com with the name on your account. Our team will confirm the effective date and any remaining commitment. Do not assume a cancellation is complete until it has been confirmed.

PA Punches can be used for eligible open play, court bookings, clinics, sauna sessions and other offerings. Some memberships also include activity-specific punches. Check your membership and the activity listing.

No. Membership punches reset on the first of each month and do not roll over. You cannot borrow next month's punches or combine monthly packages.

No. Purchased Punch Packs have their own expiration dates. Check the package you are using rather than assuming the monthly membership rules apply.

Review the package or payment option before confirming your booking. If you have both membership punches and a purchased Punch Pack, check which one is selected. Contact us if the option is missing or the wrong package was charged.

Check the selected player, eligible package and punch balance before paying. A package may not cover the full reservation. If you expected punches to apply and cannot select them, send us the booking details and a screenshot before making another payment.

Check the package balance and usage history. If something still looks wrong, send info@pickleathletics.com the player's name, session date and a screenshot so our team can check.

No. Punches are tied to the individual membership account and are not transferable. Member pricing and benefits apply to the registered member, not another participant.

Look for package usage history in your CourtReserve account and calendar-feed options for your reservations. If you cannot find the right setting in your app version, ask our team for help.

Cancel at least 24 hours before the start time. This applies to programs and court bookings, including Ambassador members.

No. The same 24-hour policy applies. After two open-play no-shows, Ambassador members start to incur a $25 fee.

The cancellation is outside the 24-hour policy. Contact our team about the booking; do not assume that punches or payment will be refunded.

Eligible court and program cancellations are generally returned as CourtReserve account credit or punches, rather than a card refund. Check your account first. If you cannot find the refund, send us the booking details.

For an eligible cancellation at least 24 hours ahead, punches used in the current month can generally be returned. Punches from a previous month are not returned. Contact our team if the balance looks wrong.

Check the cancellation notice and your CourtReserve account. If the notice does not explain the next step or your credit/punch balance looks wrong, contact our team with the session details.

Private events have a separate policy: cancel 48 hours or more ahead for a full refund; 24 to under 48 hours ahead for a 50% refund; under 24 hours ahead, no refund.

Yes. Private and group instruction is available for different skill levels. Browse our coaches and CourtReserve for current offerings.

Browse private lessons in CourtReserve and select your coach and an available lesson. Check duration and price before submitting. If the booking is pending approval, wait for confirmation.

Verified sessions require the appropriate assessment to be recorded on your account. Check the listing's requirements. If you have been assessed but cannot register, contact our team to check your rating.

No. Lesson bookings are not transferable. The person who registers must be the person who attends; member pricing cannot be used for someone else.

Higher-tier members receive 10% off instructional offerings. Check your membership benefits and the booking price before confirming.

Outside instruction is not permitted. You can play with skilled friends and guests, but cannot host private lessons with an outside coach.

Players under 16 must have supervision unless enrolled in a youth program. Players 16 and older can drop in or become members with parental approval and a signed waiver.

Visit Youth for the Academy registration link and Summer Camp interest form. Check that page for current details rather than relying on an old season's schedule.

Groups of 10 or more must book as private events. Contact our events team for celebrations, decorations, catering or reserved social space, even if your group is smaller.

We host birthdays, team outings, corporate events, fundraisers and other gatherings. Use our private-event inquiry or corporate offsite page to tell us about your plans.

Share your guest count, preferred date, time window, court needs, coaching, food and drinks, and budget. Our team will help plan the space and quote your group.

Outside dessert is allowed for private events with a $3-per-person fee. No other outside food is allowed. Coordinate your dessert plans with the events team before the event.

Yes, if decorations are easy to remove and kept off the courts. Coordinate placement and cleanup with our events team so decorations do not interfere with play or access.

We do not have a microphone. For a full buyout, you can use our Sonos speakers to play your music. Ask the events team about arrangements before the event.

Setup time is flexible and depends on the booking and other activity at the club. Agree on your setup window with our events team rather than assuming early access.

Payment is expected at the time of booking.

Visit Special Events for club events and registration links.

The fitness studio features Peloton and Hydrow cardio machines, a rack + cable station, kettlebells, dumbbells, and med balls. The club also has a Clearlight infrared sauna.

The fitness studio is reserved for members. Guests can use the courts as part of their booking, but not the gym.

Yes. Our lounge, cafe and wine bar are open to the public. See the menu for food and drinks.

Please do not bring outside food or drink, other than water. Private-event dessert has a separate rule and fee.

Ask our cafe team before ordering. Tell them your specific needs so they can check ingredients and preparation with you.

Pets are not allowed. Contact our team with service-animal questions before your visit.

Email info@pickleathletics.com with your name, booking/session date and a screenshot if helpful. For event planning, use the private-event inquiry.